Deadine Thursday for store refund
Source: Akron Beacon Journal (Original Article)
Thanks to many of you who have called or asked where my column has been for the past few weeks. I’ve been busy working on a really exciting project that starts Sunday, June 22, in the Beacon Journal and my regular column will return with that.
But there are a few timely things that I wanted to update you on, so here goes:
High Point refunds
Customers who were left with nothing for their payments to the former High Point Furniture on Tallmadge Avenue have until Thursday, June 19, to file a complaint to receive a refund.
The Summit County Office of Consumer Affairs worked out a settlement with the former owners of the furniture store, which abruptly closed in October. The agreement allowed for customers who lost money or were left without furniture by the closing to file a complaint within a 90-day period to receive a refund. That 90-day period ends June 19.
Documentation is preferred, but the agency will attempt to help in any case.
Director Cynthia Sich said her office has received 67 complaints against High Point and has gotten refunds or credits for 47 people for a total value of $25,746. Another 16 are eligible for approximately $5,300 in refunds, and the agency is still working with the remainders.
Requests for refunds must be received or postmarked by 4 p.m. June 19 to be included in the settlement. Sich said she projects that people who turn in complaints will receive their refund checks by early August.
To file a complaint, you can send a letter, go in person to the office or fax or e-mail. They’d like copies of documentation, such as invoices of items not received.
The address is: Office of Consumer Affairs, 1040 E. Tallmadge Ave., Room 128, Akron 44310. The fax is 330-630-4655. The e-mail is: consumeraffairs@summitoh.net
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